Terms of service

Terms of Service – Chill Zone 3 Smoke Shop

1. Scope

These Terms of Service ("Terms") govern your use of the Chill Zone 3 website (chillzone3.com) and any purchases made through the site. By accessing or using our website, you agree to be bound by these Terms.

2. Electronic Communications

By interacting with Chill Zone 3 via chillzone3.com or email, you consent to receive communications from us electronically, including notices, disclosures, agreements, and promotional content. We maintain a record of these communications as required by law.

3. Consumer Protection

Purchases made through Chill Zone 3are subject to all applicable U.S. Consumer Protection Regulations. We also honor our legal obligations to international customers where applicable.

4. Limitation of Liability

If we fail to comply with these Terms, our liability is limited to:

  • The purchase price of the goods;

  • Losses proven to be caused by our negligence.

Chill Zone 3 is not responsible for:

  • Loss of income, revenue, business, anticipated savings, data, or wasted office time.

This section does not limit our liability for:

  • Personal injury or death caused by negligence;

  • Fraud or misrepresentation;

  • Failure to comply with consumer protection laws, including product safety and quality standards.

We do not guarantee that our website is free from viruses or harmful components.

5. Force Majeure

Chill Zone 3 is not liable for any failure or delay in fulfilling orders due to circumstances beyond our control, including but not limited to:

  • Natural disasters (earthquakes, fires, floods, etc.);

  • Strikes, labor disputes, or civil unrest;

  • Government-imposed regulations or restrictions.

We will make every effort to fulfill orders as soon as conditions allow.

6. User Accounts

Users are responsible for maintaining the confidentiality of their account credentials. You agree to be accountable for all activities under your account.

7. Intellectual Property

All content on chillzoneusa.com, including text, images, and trademarks, is owned by or licensed to Chill Zone 3. Unauthorized copying, modification, or distribution is strictly prohibited. If you believe your copyrighted work has been used improperly, contact us immediately.

8. Shipping & Risk of Loss

All purchases are made under a shipment contract, meaning risk of loss passes to the buyer once the order is delivered to the carrier.

9. Product Descriptions & Returns

We strive for accuracy in product descriptions but do not guarantee absolute accuracy. If a product received is materially different from its description, you may return it unused for a refund or exchange.

10. Changes to Terms

Chill Zone 3 reserves the right to modify these Terms at any time. The applicable Terms are those in effect at the time of your purchase, unless a change is mandated by law, in which case the updated Terms will apply retroactively.

11. Governing Law

By using chillzone3.com, you agree that these Terms are governed by U.S. law. Any legal disputes will be handled in accordance with the relevant U.S. legal proceedings.

12. Complaints & Disputes

All disputes arising from your use of chillzone3.com will be handled through confidential arbitration, except in cases involving intellectual property violations.

For complaints, please email us at: wisalshinwari7@gmail.com

13. Severability & Policy Updates

If any part of these Terms is found to be unenforceable, the remaining provisions will remain in effect. By using our website, you agree to these Terms as well as any additional policies outlined on the site.

Acknowledgment

By accessing or making a purchase from chillzone3.com, you confirm that you have read, understood, and agreed to these Terms. If you purchase from one of our affiliated businesses, their Terms & Conditions may also apply.

For further inquiries, contact 254 630 1135